You can reach us by phone at +49 (0) 30 30808251 from Monday to Thursday between 8:00 and 20:00, Fridays between 8:00 and 18:00, and Saturdays from 9:00 to 17:30. If you are calling from Austria, we’re happy to help you at +43 720 880386 during the same hours, and our phone lines operate at local rates.

You can also email us at [email protected] or send us a message via the messenger, which you can find in the Account Menu under "Send us a message" or by clicking the Contact button at the end of every page. We will get back to you as soon as possible and thank you for your patience.

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