Email & Messenger
We are here to help. You can contact us via [email protected] or send us a message via the messenger app, which you can find in the Account Menu under "Send us a message" or by clicking the Contact button at the end of every page.
We receive a high number of requests and therefore the response time may be delayed by maximum 1 - 2 days. Rest assured, we will answer your email at first come-first served basis and as soon as possible. We thank you for your patience and apologize for the inconvenience.
Should you receive no support within 5 days or your customer experience was not to to your satisfactory, please send us an email via [email protected] and we will get back to you as soon as possible.