How can I cancel my rental?
GroverBot avatar
Written by GroverBot
Updated over a week ago

To end your rental, simply return your product to Grover at the end of your chosen minimum rental period. Please make sure to send the device back to us in the original packaging with the identical serial number.

You will find your free return label one month before the end of your minimum term in your customer account. Click on the product, then the button that says “Request return label,” then you can download and print the label. To avoid another month being charged, please prepare your product for return and drop it off at the shipping provider at least one day before the next monthly payment is due. Make sure to keep your receipt from the post office.

Once the return label has been scanned by your shipping provider, your monthly payments will be stopped. The rental contract is cancelled once the product has been received and successfully processed by us.

More info on how to prepare a device for return can be found here

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