When you place a rental order with us, our algorithm checks your account data to verify it is legitimate. We also carry out a short automatic credit check via CRIF Bürgel and Schufa. For this it is important that you enter your data correctly and avoid typing errors. If either the data check or the credit check is flagged, we cannot complete your order. For data protection reasons, we usually do not have the exact reason for a rejection.
However, in some cases, you may have reached your rental limit. If you suspect this is the case, please contact B2B Support to increase your limit.