The video identification is a 2-5 minute video call with an IDnow agent to verify your identity.
All you need:
Official ID or passport. Not all IDs and passports are recognized, so make sure to check the list of accepted documents. Driver’s licenses and residence permits are never accepted.
Stable internet connection. Mobile data tends to be more reliable than wifi.
Quiet spot with good lighting. You need to be alone during the call.
To complete the video identification, you'll have to photograph your ID, take a selfie, and speak to an agent. The service is available 24/7.