The video identification is a 2-5 minute video call with an IDnow agent to verify your identity.

All you need:

  • Official ID or passport. Not all IDs and passports are recognized, so make sure to check the list of accepted documents. Driver’s licenses and residence permits are never accepted.

  • Stable internet connection. Mobile data tends to be more reliable than wifi.

  • Quiet spot with good lighting. You need to be alone during the call.

To complete the video identification, you'll have to photograph your ID, take a selfie, and speak to an agent. The service is available 24/7.

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