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My Order
Everything about your order, delivery & returns and damage & insurance

What should I do if I receive an incomplete delivery?
How do I install my new washing machine?
What condition are the products in?
Do I have to worry about signs of use?
What should I do if I receive a damaged product?
What happens if my device is lost or stolen?
How long does Grover need to process my claim?
How are the devices cleaned after the rental?
Can I travel with my products?
Will Grover send a replacement device during the repair time?
When do I pay the first month’s rent?
How are Grover's payments displayed on my bank statement?
My subscription payment failed. How can I pay?
I've been charged incorrectly. What should I do?
Can I change my device within the minimum term?
How can I cancel my rental?
Are programs already preinstalled on my computer?
Why can't I rent video games from Grover?
I sent my device back. Why was another rental charged?